https://www.acs.com.hk
https://www.acs.com.hk

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  • Careers

    Careers@ACS Advanced Card Systems Holdings Ltd. (ACS), founded in 1995 and a listed company on the Hong Kong Stock Exchange, is the Number 1 supplier of PC-linked smart card readers in Asia Pacific. It exports products to over 100 countries in the world. ACS is expanding rapidly with a global rise in popularity of smart card technology. We are now looking for high caliber candidates who are eager to learn, contribute and accept new challenges to be part of our global, fast-growing organization. ACS has ample experience and well-established foundation in the technology business in smart cards, related security products and services. We value our people and pay attention to their development. Thus, training is provided constantly to enhance our employees’ competence. Here, everyone’s opinion is respected and we try our best to align employees’ objectives with the company’s so that everyone has the opportunity to grow beyond their potential. ACS values diversity rather than uniformity. Along with opportunities to work with top industry insiders and become part of an elite team in a company specializing in cutting-edge technology, there are vast chances to interact with people from a wide range of cultures and backgrounds working in ACS. Take your career in the right direction. Come join us now!

    https://www.acs.com.hk/en/careers/
  • Card Printing

    Introduction ACS smart cards are available for custom branding and promotional purposes. We welcome OEM enquiries for design printing at a reasonable cost. Furthermore, customers can buy white ACS cards, which they can personalize themselves. For price details on customized printing, please contact us at [email protected]. Step-by-Step Procedure Here are the steps for requesting customized artwork printing. 1. Choose the card you need (e.g. ACOS3, ACOS5, Mifare cards, SLE5542, SLE5528) or the chip you want. 2. Submit an artwork and enclose a proof with printing instructions. Please indicate any special requirements, such as: Special or other metallic color(s), e.g. gold and silver, which may require silkscreen printing Track type and cohesive encoding (i.e. HI-CO or LO-CO) of magnetic stripe(s) Location on the artwork of signatory panel(s) Range for sequential serial numbers Smart card chip initialization method 3. We will check artwork and handle all revisions in this phase. 4. We will print and send you a sample card, together with a Sample Approval Form. 5. Customer signs the Sample Approval Form to accept the sample card. 6. Cards are ready for production! Artwork Requirement 1. Print resolution All images must be at least 300 dpi (dots per inch). 2. Size Artwork must be at least 90 mm x 58 mm at 300 dpi (bleed area included). Remark: Finished product conforms to ISO 7810-ID1 (85.6 mm x 54 mm). 3. Artwork format We accept vector-based files created using Adobe Illustrator (.ai) and Corel Draw (.cdr) ONLY. Supply all linked graphics such as Tiff or EPS files. Please do NOT reserve the area for the contact smart card chip on your artwork; this could lead to alignment problems. Instead, simply indicate your desired module location in your printing instructions. We may fine-tune the artwork to ensure printing quality. 4. Color We accept CMYK and Pantone. Please indicate Pantone IDs. RGB files will NOT be accepted. 5. Fonts Any fonts used should be converted to curves (outlines) prior to submission. If your text is not outlined, make sure to include all fonts (including font type and size) used in the design. In case you need to print serial numbers, font type and size must be provided. 6. Proof No matter what the format or transfer method, artwork should never be submitted without proofs (.jpg) or (.pdf). Hard copies of properly prepared PDF files are often suitable. Checklist Did you specify your required kind of chips? Will you require printing, or just white cards? Did you provide the appropriate file format for the artwork? Is the resolution of the artwork good enough for printing? Did you provide artwork files with CMYK, Pantone colour or special colours? Does the artwork provide sufficient bleeding area around the edges? Did you convert the fonts to curves or create outlines? Did you specify your required add-ons, such as magnetic stripes, signature panels, personalization, serial numbers, and barcodes? To download a sample design, please click here.  

    https://www.acs.com.hk/en/card-printing/
  • Independent Non-Executive Directors

    Mr. GUO Dan | Independent Non-Executive Director Mr. Guo Dan is an independent non-executive Director and a member of the audit committee of the Company. Mr. Guo joined Baidu Online Network Technology (Beijing) Co., Ltd., a wholly owned subsidiary of Baidu, Inc. (NASDAQ: BIDU) in January 2000. He was a member of the engineering team of Baidu Online upon its incorporation and has been with Baidu Online for 11 years, during which he served various positions, including senior engineer, senior engineering manager, engineering director and senior engineering director, responsible for research and development of Baidu technology, including search engine and advertisement system. Mr. Guo is one of the founders of Dingfu Data Technology (Beijing) Company Limited in the People’s Republic of China in 2015. Currently he is the legal representative and the chief executive officer. Mr. Guo obtained a Master of Science in Management from The Leland Stanford Junior University in June 2012 and a doctor’s degree in communication and information systems from Beijing Jiaotong University in April 2012. Ms. KAUNG Cheng Xi Dawn | Independent Non-Executive Director Ms. Kaung Cheng Xi Dawn was appointed as an independent non-executive Director on 24 March 2015. She is also a member of the audit committee and the nomination committees. Ms. Kaung was appointed as the Chairman of the remuneration committee with effect from 1 April 2017. Ms. Kaung was a Sales Director at Avery Dennison Hong Kong B.V. from September 2014 to February 2016. Prior to joining Avery Dennison Hong Kong B.V. as Senior Manager of Global Supply Chain in February 2013, Ms. Kaung worked as an Associate with McKinsey & Company from November 2010 to January 2013. Previously, Ms. Kaung worked at Dell Inc. group of companies in U.S.A. and Singapore from July 2003 to August 2008. Ms. Kaung obtained her Master in Business Administration degree from Harvard University in Massachusetts, U.S.A. in May 2010. She also received her Master of Science in Management Science and Engineering degree from Stanford University in California, U.S.A. in June 2003 and her Bachelor of Science in Engineering in Industrial and Operations Engineering (Summa Cum Laude) degree from The University of Michigan at Ann Arbor in Michigan, U.S.A. in April 2002. Mr. YIM Kai Pung | Independent Non-Executive Director Mr. Yim Kai Pung was appointed as an independent non-executive director on 10 June, 2014. He is the Chairman of the audit committee, and a member of the Company’s nomination and remuneration committees. Mr. Yim has extensive experience working in CPA firms providing services of audit, tax advices and capital consultancy and planning arrangements for IPO services. He is a Managing Director of CCTH CPA Limited. He served as an independent non-executive director of Greens Holdings Limited from 2009 to 2015 and independent non-executive director of Success Universe Group Limited (formerly known as Macau Success Limited) from 2004 to 2012. He is an associate member of the Hong Kong Institute of Certified Public Accountants and a fellow member of the Association of Chartered Certified Accountants of the United Kingdom. Mr. Yim graduated from the City Polytechnic of Hong Kong with a Bachelor degree of Accountancy.

    https://www.acs.com.hk/en/director-senior-management/
  • Environmental Care

    ACS is committed to developing products that not only make a difference in everyday life by providing security and convenience, but also contribute to global efforts in environmental care and sustainability. Compliant with stringent standards, ACS products are guaranteed safe for both users and the environment. Eliminating Hazardous Substances ACS seeks to reduce substances that may be harmful to the earth and human health. Since 2006, all ACS products in the market, including smart card and smart card readers, have been compliant with the requirements laid down in the directive restricting the use of certain hazardous substances in electrical and electronic equipment, commonly referred to as the Restriction of Hazardous Substances (RoHS) Directive. This directive restricts the use of six hazardous materials in manufacturing various types of electronic and electrical equipment. It covers all domestically made and imported products in the EU, with a few exemptions given on certain occasions. The RoHS declaration of ACS can be found here. Since 2009, we have also been taking steps to comply with the EU's new regulation on the registration, evaluation, authorization and restriction of chemical substances, more commonly known as REACH. REACH aims to improve the protection of human health and the environment through better and earlier identification of the intrinsic properties of chemical substances. The benefits of the REACH system are expected to come gradually, with more substances increasingly being phased into REACH. Recovering Recyclables Aside from eliminating hazardous substances from our manufacturing process, we have also taken on the task of recovering and recycling smart card readers worldwide. Guided by the RoHS Directive 2002/96/EC, also known as the directive on Waste Electrical and Electronic Equipment (WEEE), we have partnered with a local institution to fulfill product take-back obligations. The WEEE directive lays down the legitimate treatment for recovering and recycling electronic waste; it aims to reduce the environmental impact of companies, which are in the business of producing and deploying electric and electronic products. This is another way for us to uphold our commitment to reduce the environmental impacts brought about by the disposal of electrical and electronic equipment , thus benefitting our customers and the environment.

    https://www.acs.com.hk/en/environmental-care/
  • Quality Assurance

    We are in the business of providing products that promise utmost security and convenience to our clients and their end customers. As such, the nature of our business requires the highest degree of accuracy, precision and quality in developing our products. To bolster our efforts in quality assurance, we undergo stringent certification programs from unbiased organizations that enforce industry standards. This is our way of ensuring we deliver only the best products to the market, and maintaining our outstanding track record in the smart card industry. ISO9001 ACS got its first ISO certification in 2007, having proven successful in following the requirements set by ISO 9001 standard. It undergoes annual audits done by an accredited third-party auditor. ACS further improves the level of satisfaction it delivers to customers by carrying out business operations based on the Quality Policy and Quality Control Manual.

    https://www.acs.com.hk/en/quality-assurance/
  • Employees Engagement

    ACS is compliant with labor laws and regulations in the countries where it has offices. In addition, our company conducts not only in-house trainings, covering soft skills, technology, industry information, and others; but also regular activities such as company dinners, team-building activities, and so forth, that serve as avenues for well-rounded development. These inspire and motivate employees, and encourage socialization. ACS also encourages employees to obtain training outside the company and further study to help them perform their duties more effectively .

    https://www.acs.com.hk/en/employees-engagement/
  • Product Customization

    At ACS, we offer product customization and development services designed to match your specific business needs. Start Your Project Why Choose ACS for Custom Hardware?   30+ Years Smart Card & NFC Expertise 200+ Products developed In-House R&D Engineering ODM/OEM Custom Manufacturing Our Development Process   1 Consultation Defining your technical requirements for NFC/RFID integration. 2 Design & Prototyping Creating 3D models and functional prototypes for validation. 3 Engineering & QA Rigorous testing for ISO compliance and durability. 4 Mass Production Efficient manufacturing, strict quality-control and global logistics delivery. Industry Applications   Banking & Finance Secure EMV and contactless payment terminals. e-Government National ID and secure access control readers. Transportation Automated fare collection (AFC) validators. Retail & Loyalty Custom NFC and RFID loyalty program devices. Ready to customize your solution? Contact Sales

    https://www.acs.com.hk/en/product-customization/
  • Trainings & Seminars

      Sample Training Outline:ACS provides seminars and hands-on training to interested people. 3 Days Smart Card Technology, Application and System Design and Implementation TrainingObjective:This training is targeted at solution and integration houses with people who have strong IT capabilities but who have not been in the smart card solution business and have not been formally trained.Trainee Profile:This training is ideal for system design engineers and software and hardware engineers who will be involved in the smart card solution implementation. It is also suitable for project managers who need to manage a smart card based project. Senior management and sales personnel may sit through the training to have an idea on what could be involved in a smart card business before jumping into it.It is also useful for sales and marketing people dealing with products and systems related to the smart card industry. For system design, smart card project manager, engineers and programmers, day 1 of the training serves as a foundation and overview, and days 2 and 3 of the training strengthens their capability to do their job in smart card technology.Instructor Profile:Tan Keng Boon has been in the smart card industry for 10 years - 5 years in Gemplus Technologies Asia as Technical Manager, 2 years as a smart card application consultant, 2 years in De La Rue Card Systems (the predecessor of Oberthur Card Systems), and then in ACS. Over the past 10 years he has trained thousands of professionals in Asia Pacific, and has been a consultant to a number of card manufacturers, payphone manufacturers, ATM manufacturers and solution houses. He was involved in a number of banking smart card projects in Singapore, Indonesia, China, Thailand and Taiwan.DAY 1 Training Topics Description:Day 1 training is structured to be suitable for everyone - decision makers and senior management who need to decide whether or not to make an investment into this type of business or to decide whether or not to embark on a smart card application, and if so, the type of technology to adopt, etc. Smart Card Technical Introduction Types of smart cards Types of memory cards ISO-7816 Smart card capabilities Smart card applications The knowledge delivered in this session is mandatory for everyone in the smart card industry. It is necessary for one to have an understanding of what is a smart card, what are the different types of smart cards, their prices and capabilities, and what one can do with a smart card. Applying Cryptography In Smart Card Applications DES & triple DES Messaging authentication code Key diversification Key dispersion Public Key Infra-structure & Certification Authority Hash & signature Authentication - card, terminal, cardholder Certification Secured messagingThis session is mandatory for smart card application solution houses, system designers and programmers who are implementing smart card applications. It is also important for decision makers who need to decide the types of smart card to be used and hence the need to understand basic security and cryptographic concepts. Memory Card Overview Free access memory Token cards - 4406, 4436 Protected memory card - 4432/4442, 4418/4428 Contact-less Mifare card This session gives a quick overview of some of the popular and commonly used memory cards - their features and limitations. MCU Smart Card Chip Operating System (COS) File organization File access conditions Secret keys & secret codes Authentication File access commands Secured messaging Payment commands Administrative commands It must be noted that no two card manufacturer COS are fully compatible. While COS standards exist, there are only application standards (e.g. GSM SIM, VisaCash..) and national standards (e.g. Geldcarte, PBOC..) This session attempts to explain how a typical MCU COS works but it should be noted that it is by no means a standard. Application Standard MCU Smart Cards Overview GSM SIM - phase 2 & SIM ToolKit EMV + VIS / MCPA Smart Debit / Credit Card Copac Proton VisaCash CEPS Mondex Chipper Interpay /Chip Knip Many people have heard of different terms and different types of cards but have little information beyond terms. This session explains and gives a little insight into them. Smart Card Platforms Javacard MultOS Windows Smart Card Many people have heard about these cards and their usage in multiple applications. Unfortunately not many know that these cards by themselves are not usable without the applets on the card, which occupy the expensive EEPROM space. They would only be useful if an off-the-shelf COS does not meet your security requirements. Such a card would therefore be useful during the pilot phase of the project whereby the volume is small and requirements change. During the mass roll-out phase the issuer may then need to decide whether to continue using such a card or to have the applet moved to the ROM for cost saving. PC/SC Smart Card ReaderThe PC/SC standard for smart card readers (which was defined by a consortium led by Microsoft) attempts to make all readers to be compatible to the application program - achieved by the reader manufacturer driver interfacing to the operating system and the application accessing the reader via the operating system. However such a requirement is only necessary if the application developer has no idea and no control on who and what reader is to be used. DAY 2 Training Topics Description:Day 2 training is structured for smart card application solution houses, smart card application terminal vendors, system designers, programmers and project managers. Disposable Electronic Purse - EuroChip / SLE-4436 and T2GDay 2 training is structured for smart card application solution houses, smart card application terminal vendors, system designers, programmers and project managers.Memory organization Card characteristics Token counting Anti-tearing & recovery Authentication More than 1 billion of such cards have been used every year as telephone prepaid card. Before one can exploit the economies of scales of this type of cards, an in-depth technical understanding of its capabilities, strength and weakness is required. Case Study: Disposable Electronic Purse / Electronic Gift Voucher Application SystemThis session describes in detail how a smart card can be used as a disposable electronic purse and an electronic gift voucher. Such application presents a strong business case as compared to the application using MCU smart cards because the price of such a card is a fraction of the price of an MCU smart card and there is no need for expensive reloading infra-structure. Secured Memory Card - SLE4442 Memory organization Characteristics Hands-on exercise Secured Memory Card - SLE4428 Memory organization Characteristics Hands-on exercise Case Study - Loyalty Application Using SLE 4442 / 4428A loyalty application is one of the most important application as it benefits all parties in the application cardholder - the more he buys, the more he saves merchant / service provider - retains customer loyalty and expands market share solution provider - profits from selling cards and solutions Case Study - Organisation ID CardThis session illustrates that even a memory card can be used for multi-application - physical access, time management, canteen, resource booking etc. Electronic Purse Application System DesignThis session serves as an example to illustrate how to go about designing a high security complex smart card application using the case of a re-loadable electronic purse. Also covered are system design and security considerations in designing a complex system, the needs and requirement of SAMs, back-end host computer, system key management, personalization system etc. EMV Smart Debit / Credit Smart CardThought to be a great application in early 90s, effort was made by Europay, Mastercard and Visa to define a common platform specification, called EMV specification. There are already roll-out plan to have all magnetic cards, totaling more than 1 billion cards, to be converted to smart card in the next few years. EMV smart credit / debit card with value-added applications such as ATM card, pass-card, loyalty card, electronic purse are possible multi-applications in an EMV smart debit / credit card. This session gives an insight into the EMV specification. Key Management SystemIn a smart card application, there are many keys in the system - grandmaster keys, master keys, diversified keys and random keys. Keys inside the smart card are unique diversified keys. Keys in the terminals may be random, diversified or master keys. Typically each year a new set of keys is used to issue new cards and keys inside the SAM must be updated. Keys in the system therefore need to be somehow generated and managed. SAMs need to be loaded with the right keys and cards need to be personalized. A key Management System is therefore required in every smart card application. PC/SC Smart Card ReaderThis session reviews the APIs of the PC/SC specification. GSM SIM ToolKit For Value-Added Services / Mobile CommerceGSM value-added services opens up another area of opportunities for solution houses implementing smart card solutions. This session explains what is SIM ToolKit and how to develop value-added applications over the GSM network. Discussion And Q&A You may send email to [email protected] for inquiries.

    https://www.acs.com.hk/en/trainings-seminars/
  • Consultancy

    ACS offers consultancy services. Once in a while, we invite our customers to our offices to let them participate in our consultancy sessions. Likewise, we are willing to conduct the sessions for other interested parties. For inquiries, you may send an email to [email protected].

    https://www.acs.com.hk/en/consultancy/
  • Warranty / RMA

    One Year Limited Warranty   ACS warranty obligations are limited to the terms below: Coverage ACS warrants products against defects in materials and workmanship for ONE (1) YEAR from the date of original retail purchase. This Warranty applies only to products manufactured by ACS, identifiable by an affixed ACS trademark, trade name, or logo. This Warranty does not apply to any non-ACS products, even if packaged or sold with ACS hardware. ACS is not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-ACS product or part not covered by this Warranty. This Warranty does not apply to: Products damaged by any catastrophe, accident or from neglect, misuse, fault, improper assembly, improper maintenance, inadequate return packaging, or negligence by the customer or any third party Damage from service (including upgrades and expansions) performed by anyone who is not an ACS Authorized Service Provider A product or a part that has been modified without any permission from ACS A product or part that you did not purchase from an authorized ACS distributor or reseller A product or part located outside the country where the retail purchase was made Out-of-warranty products Defaced/altered products (label alterations, serial number missing, serial number no longer discernible, serial number invalid, etc.) Products damaged by normal wear and tear, or during shipment Obtaining Warranty Service The following steps are required if customer has a faulty ACS product to return to us: Download the ACS RMA request form from acs.com.hk or get it from your ACS sales contact. Complete the form and send it back to [email protected] or to your ACS sales contact. ACS support and engineering team will check the captioned problem immediately and give advice. If the product needs to be returned to ACS, we will send the customer an RMA number and RMA shipping instructions. The customer will get, at no charge, either: A product repaired using new or refurbished replacement parts, or A replacement product that is new or which has been manufactured from new or serviceable used parts, and is at least functionally equivalent to the original product The replacement product assumes a new one year Warranty period. When a product or part is exchanged, any replacement item becomes your property and the defective item becomes ACS’s property. Shipping Delivery of the product to ACS office will be at your expense, using the carrier of your choice. We suggest that you select a method that enables tracking. ACS is not responsible for shipments without proof of delivery from the carrier. If your product is under warranty, ACS will pay for shipment of repaired/replacement products from ACS to you via courier services. You must pay all applicable duties and customs charges for shipments from ACS. ACS is not responsible for loss or damage during shipment. We suggest that you insure your shipments. NO COLLECT SHIPMENTS WILL BE ACCEPTED without prior authorization from ACS. Shipments arriving at ACS with charges due are subject to being returned (un-repaired) with all charges, including return expenses, due and payable by the originator. Notes Unauthorized returns will not be accepted. Please follow procedures above: complete the ACS RMA request form, and follow shipping instructions. All returns must reference a valid RMA number on the box and on corresponding paperwork. RMA number expires 30 days after issuance. Return products to ACS within 30 days. ACS reserves the right to change this policy without advance notice.

    https://www.acs.com.hk/en/warranty-rma/
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