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Consultancy
ACS offers consultancy services. Once in a while, we invite our customers to our offices to let them participate in our consultancy sessions. Likewise, we are willing to conduct the sessions for other interested parties. For inquiries, you may send an email to [email protected].
https://www.acs.com.hk/en/consultancy/ -
Warranty / RMA
One Year Limited Warranty ACS warranty obligations are limited to the terms below: Coverage ACS warrants products against defects in materials and workmanship for ONE (1) YEAR from the date of original retail purchase. This Warranty applies only to products manufactured by ACS, identifiable by an affixed ACS trademark, trade name, or logo. This Warranty does not apply to any non-ACS products, even if packaged or sold with ACS hardware. ACS is not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-ACS product or part not covered by this Warranty. This Warranty does not apply to: Products damaged by any catastrophe, accident or from neglect, misuse, fault, improper assembly, improper maintenance, inadequate return packaging, or negligence by the customer or any third party Damage from service (including upgrades and expansions) performed by anyone who is not an ACS Authorized Service Provider A product or a part that has been modified without any permission from ACS A product or part that you did not purchase from an authorized ACS distributor or reseller A product or part located outside the country where the retail purchase was made Out-of-warranty products Defaced/altered products (label alterations, serial number missing, serial number no longer discernible, serial number invalid, etc.) Products damaged by normal wear and tear, or during shipment Obtaining Warranty Service The following steps are required if customer has a faulty ACS product to return to us: Download the ACS RMA request form from acs.com.hk or get it from your ACS sales contact. Complete the form and send it back to [email protected] or to your ACS sales contact. ACS support and engineering team will check the captioned problem immediately and give advice. If the product needs to be returned to ACS, we will send the customer an RMA number and RMA shipping instructions. The customer will get, at no charge, either: A product repaired using new or refurbished replacement parts, or A replacement product that is new or which has been manufactured from new or serviceable used parts, and is at least functionally equivalent to the original product The replacement product assumes a new one year Warranty period. When a product or part is exchanged, any replacement item becomes your property and the defective item becomes ACS’s property. Shipping Delivery of the product to ACS office will be at your expense, using the carrier of your choice. We suggest that you select a method that enables tracking. ACS is not responsible for shipments without proof of delivery from the carrier. If your product is under warranty, ACS will pay for shipment of repaired/replacement products from ACS to you via courier services. You must pay all applicable duties and customs charges for shipments from ACS. ACS is not responsible for loss or damage during shipment. We suggest that you insure your shipments. NO COLLECT SHIPMENTS WILL BE ACCEPTED without prior authorization from ACS. Shipments arriving at ACS with charges due are subject to being returned (un-repaired) with all charges, including return expenses, due and payable by the originator. Notes Unauthorized returns will not be accepted. Please follow procedures above: complete the ACS RMA request form, and follow shipping instructions. All returns must reference a valid RMA number on the box and on corresponding paperwork. RMA number expires 30 days after issuance. Return products to ACS within 30 days. ACS reserves the right to change this policy without advance notice.
https://www.acs.com.hk/en/warranty-rma/ -
Topics Covered
Basic Smart Card TrainingThis training includes the fundamental topics that will help one understand the more advanced concepts of smart card technology. It is recommended for business owners, application developers and operators and other technical professionals who want to have a solid back ground in smart card technology concepts. Smart Card Introduction - Overview on the the definition, functionalities and types of smart cards. Contact Smart Card Technology Overview - Focuses on contact smart card technology, with a discussion on the ISO7816 standard. Contactless Smart Card and NFC Technology Overview- Focuses on the contactless smart card and NFC technology, with a discussion on the ISO14443, ISO15693, and ISO18092 standards. Biometrics Technology Overview - Discussion of the different types of biometric technology, with more focus on fingerprint technology, as a means to authenticate identity. Smart Card Standards - Discusses three important smart card standards, namely, PC/SC, CCID and EMV. Introduction to Cryptography - Covers the fundamental concepts, goals and algorithms of Cryptography. Electronic Purse Application Overview - Discusses business cases and considerations for smart card electronic purse applications. Loyalty Application Overview - Discusses business cases and considerations for smart card loyalty applications Advanced Smart Card Training This training will involve an in-depth discussion of the Contact and Contactless Smart Card Technologies, complete with laboratory exercises. It is intended for technical professionals who want to learn the techniques in developing or polishing various smart card applications. A. Contact Smart Card Technology This session provides the participants with an in-depth understanding of the contact technology and cryptography. Topics and hands-on tasks include: Card Operating System (COS) Development Life Cycle Overview - Overview of different Card OS types and their suitability for different applications, with discussion on ROM Mask, Flash, Java Card and Basic Card. PC/SC - In depth discussion of PC/SC, including card security concepts such as PINs, and COS Features such as anti-tearing and data integrity. ISO7816 - In depth discussion of ISO Standards 7816-1 to ISO7816-4, with focus on the File System and Security. ACOS 3 Demo and Laboratory Exercise - Discussion of the ACOS3 file system and security features, with a quick introduction on purse functionalities and a hands-on exercise. ACOS 6 Demo and Laboratory Exercise - Discussion of ACOS6 functionalities, and the main difference between ACOS3, ACOS6 and ACOS6-SAM, with hands-on exercise. Public Key Infrastructure (PKI) - Part 1 includes the goals and basic operations of PKI, while Part 2 includes an in depth discussion of Cryptography and PKI, along with the role of Smart Cards in PKI, and Smart Card middleware. B. Contactless Smart Card Technology This session discusses the different concepts related to contactless technology. Topics and hands-on tasks include: Introduction to Contactless Cards - Discussion about the basic concepts, benefits and applications of contactless card technology. Identification Card Standard Review (ISO/IEC 14443) - A brief discussion of ISO/IEC 14443 standard. Mifare Classic - Discussion of the Security, Memory Structure, Data Blocks, and Memory Operation of Mifare Classic. Mifare Ultralight C - Discussion of the Security, Memory Structure, and Data blocks of Mifare Ultralight C. PC/SC APIs - Discussion of the commonly used PC/SC APIs for Windows. Mifare 1K and Mifare Ultralight C Demo and Laboratory Exercise - Hands-on exercises on developing contactless applications using Visual Studio 2008.
https://www.acs.com.hk/en/trainings-seminars/ -
Schedule
Training Date Time Language Basic Smart Card Training TBC TBC English Advanced Smart Card Training (Contact Technology) TBC TBC English Advanced Smart Card Training (Contactless Technology) TBC TBC English
https://www.acs.com.hk/en/trainings-seminars/ -
Prerequisites
Everyone is welcome to join the training. This training is important to all professionals who want to enter or establish a good position in the smart card industry by having a solid foundation in smart card technology concepts. Each participant joining the training is highly encouraged to bring his or her own laptop running Windows Operating Systems to participate in the hands-on exercises.
https://www.acs.com.hk/en/trainings-seminars/ -
Contact Us
For inquiries, feel free to contact [email protected] .
https://www.acs.com.hk/en/trainings-seminars/ -
APG8202 PINhandy 2 OTP Generator - Identify Mode
This demo shows how one can use APG8202's Identify Mode, which is the first mode of CAP, to enable users to authenticate themselves by inserting their respective cards in the CAP Reader and entering their correct PIN.
https://www.acs.com.hk/en/videozone/ -
APG8202 PINhandy 2 OTP Generator - Challenge-Respond Mode
This demo shows how one can use APG8202's Challenge-Response Mode, which is the second mode of CAP, to enable both users and merchants to benefit from enhanced security, via an added set of values, the Challenge, that a user must provide aside from his PIN in order to proceed with any transaction.
https://www.acs.com.hk/en/videozone/ -
APG8202 PINhandy 2 OTP Generator - Sign Mode
This demo shows how one can use APG8202's Sign Mode, which is the third mode of CAP, to provide users an option to sign a transaction involving a certain amount and currency.
https://www.acs.com.hk/en/videozone/ -
APG8202 PINhandy 2 OTP Generator - Advanced Sign Mode
This demo shows how one can use APG8202's Advanced Sign Mode, which is the fourth mode of CAP, to provide users an option to sign a transaction involving a large amount of money. Here, users can benefit from highly robust security as other data fields are required from users besides the PIN before a secure code, which is needed to proceed with any transaction, can be generated.
https://www.acs.com.hk/en/videozone/







