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• Where can I get an updated list of card types supported by PC-linked Readers?

  Supported card types are indicated in PC-linked Readers’ respective product manuals, which can be downloaded from http://www.acs.com.hk/en/drivers/.

  https://www.acs.com.hk/en/frequently-asked-questions/2/contact-smart-card-readers/
• What types of smart card connectors are used in PC-linked readers? How long do they last?

  The PC-linked readers use contact, landing, and sliding connectors. Both contact and sliding connectors guarantee a minimum of 100k insertion cycles, while the landing connector guarantees a minimum of 200k insertion cycles. The landing connector may be used in PC-linked Readers upon request.

  https://www.acs.com.hk/en/frequently-asked-questions/2/contact-smart-card-readers/
• What is AET62?

  AET62 is an NFC Reader with Fingerprint Sensor. It combines the core of ACS’s ACR122U NFC Reader and Authentec (Digital Persona) swipe fingerprint sensor in a single device.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• What is AET65?

  AET65 is a smart card reader with fingerprint sensor. It combines the ACS’s ACR38-SAM contact smart card and Authentec (Digital Persona) swipe fingerprint sensor in a single device.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• What interface does the AET62/AET65 support?

  The AET65 and AET62 support USB interface only.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• What is the difference between AET62 and AET65?

  They differ in terms of cards supported. Please refer to the list below: AET62 ISO 1443 Types A, B Mifare Felica 4 types of NFC (ISO 18092) tags AET65 ISO7816 Class A, B, C

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• How do I know if drivers were installed successfully?

  Go to Windows Device Manager (Start > Control Panel > Device Manager). For lower OS versions, navigate through Start > Settings > Control Panel > System > Hardware > Device Manager. The AET62 and Touchstrip sensor should be listed under the smart card readers device type with the following entries: In the same way the AET65 must be listed under the smart card reader device type: The entries must not be accompanied by yellow exclamation marks (!), such as those shown below. Otherwise, please refer to “How do I troubleshoot problems with driver installation”.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• How do I update my current driver?

  If the driver installer is available, you just have to click on the Setup.exe file inside the driver installer folder. However, if only the driver is available, do the following:1. Go to Windows Device Manager.2. Right-click on the AET62 or AET65 sub-entry of Smart card readers.3. Choose Update Driver from the menu that comes up.4. Choose to manually locate and install the appropriate driver. Note: It is best to first uninstall previously installed drivers prior to installing a new one.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• How do I uninstall drivers?

  1. Go to Windows Device Manager. 2. Right click on the AET62 or AET65 sub-entry of Smart card readers.3. Choose Uninstall from the menu that comes up.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• Does the AET62/AET65 support Linux?

  Yes. The Linux driver package is available upon request. For requests and more information, you can email [email protected]. 

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/