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• Where can I download the drivers to be used with PC-Linked Readers?

  You may download the PC-linked Reader drivers for Windows, Linux and Mac at http://www.acs.com.hk/en/drivers/

  https://www.acs.com.hk/en/frequently-asked-questions/2/pc-linked-smart-card-readers/
• Where can I get an updated list of card types supported by PC-linked Readers?

  Supported card types are indicated in PC-linked Readers’ respective product manuals, which can be downloaded from http://www.acs.com.hk/en/drivers/.

  https://www.acs.com.hk/en/frequently-asked-questions/2/pc-linked-smart-card-readers/
• What is AET62?

  AET62 is an NFC Reader with Fingerprint Sensor. It combines the core of ACS’s ACR122U NFC Reader and Authentec (Digital Persona) swipe fingerprint sensor in a single device.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• What is AET65?

  AET65 is a smart card reader with fingerprint sensor. It combines the ACS’s ACR38-SAM contact smart card and Authentec (Digital Persona) swipe fingerprint sensor in a single device.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• How do I know if drivers were installed successfully?

  Go to Windows Device Manager (Start > Control Panel > Device Manager). For lower OS versions, navigate through Start > Settings > Control Panel > System > Hardware > Device Manager. The AET62 and Touchstrip sensor should be listed under the smart card readers device type with the following entries: In the same way the AET65 must be listed under the smart card reader device type: The entries must not be accompanied by yellow exclamation marks (!), such as those shown below. Otherwise, please refer to “How do I troubleshoot problems with driver installation”.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• Does the AET62/AET65 support Linux?

  Yes. The Linux driver package is available upon request. For requests and more information, you can email [email protected]. 

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• What kind of support is available in terms of application development?

  ACS provides software development kits which enable users to efficiently develop new applications and systems that incorporate smart card reader and fingerprint technology into new or existing applications. It includes comprehensive sample codes, tools and utilities, demo application, and reference materials to help developers who may not have in-depth knowledge of biometrics and integration of fingerprint into smart card‒based applications.

  https://www.acs.com.hk/en/frequently-asked-questions/4/smart-card-fingerprint-readers/
• What are the differences between ACR89U-A1, and ACR89U-A2?

  ACR89U-A1 (Standard 2 full-size card slots and 3 sim-sized SAM Slots ACR89U-A2 (Standard 2 full-size card slots and 3 sim-sized SAM Slots + contactless interface) For more details please refer to the Product Selection Guide in:http://acs.com.hk/en/product-catalogues/.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• How is a standalone application developed using ACR89 system?

  The Software Development Kit will provide a tool that is used to compile a program written in C programming language using Free RT operating system. The kit will also provide a sample application demo as well. In addition to that, an Application Programming Interface document is provided to program the ACR89.Refer to this link for the API document: http://www.acs.com.hk/en/drivers/

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• How do I access ACR89 from the PC?

  You can perform commands to control ACR89 and its peripherals. One such application provided in the software development kit is the ACS Smart Card Reader Tool. It helps you identify basic information, memory information and default settings; identify the status of inserted cards; test the functionality of the peripherals; and extract the device transaction logs performed during the standalone demo in csv format for report-generation purposes. 

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/