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• Can I upgrade the firmware of the ACR89 reader?

  Yes.  Firmware upgrade instructions have been provided in the technical manuals included in the Software Development Kit.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• What is the memory capacity of the reader?

  It has a SDRAM memory of 512KB for firmware storage, a 384KB Serial Flash and 32KB (x2)EEPROM for Data and User Programmable capacity. 

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• What operating systems do ACR89 readers support?

  Windows XP, Vista, 7, Linux, Mac, AndroidFor the list of supported Operating System, please refer to http://www.acs.com.hk/index.php?pid=drivers&id=ACR89 

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• How do I insert the SAM-sized smart card in the ACR89 reader SAM card slot?

  There are 3 SAM-sized smart card slots for ACR89. These are located at the bottom front of the device. To insert/change SAM cards, unscrew the lower back cover of the device, slide down the cover in front of the device to reveal the slots, insert the SAM-sized smart card (chip side facing down), then lock the slot. Do the same for the other slots. Screw the cover back on.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• How do I insert/change the battery?

  Unscrew the battery cover at the back of the device. Insert the battery with the contacts aligning to the terminal. To change the battery, lift the Li-ion battery out of the slot to replace with a new one.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• What type of battery is in the ACR89?

  ACR89 runs on a rechargeable Lithium Ion Battery (3.7V, 900 mAh, 3.3 Wh) which is located at the back of the device.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• How can I charge the battery of the ACR89 using my computer?

  Plug the ACR89’s USB cable connector into a USB port on your computer. You’ll know if the device is charging when the 4th LED indicator turns red. 

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• How long will it take to fully charge the reader?

  It will take around 2 to 4hours to fully charge the device. When the battery becomes fully charged, LED 4th (rightmost) indicator will turn green.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• Is it ok to connect/charge the ACR89 using a USB Power Adapter?

  Yes. The USB-based adapter (for charging the ACR89 whenever it’s not connected to a computer) is available upon request. You can also buy a USB power adapter in the market provided it is 5V, 1A.

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/
• What are the supported Operating Systems?

  Windows 98, 2000, XP, Vista, 7, Linux, Mac, Android For the updated list of supported Operating System, please refer to: http://www.acs.com.hk/en/driver/34/acr83-pineasy-smart-card-reader/

  https://www.acs.com.hk/en/frequently-asked-questions/5/smart-card-readers-with-pin-pad/